Effective communication is about really listening to others without any blinders on, eliminating the gossip and rumor mill, reducing the causes of turnover by providing timely and appropriate recognition, leading employees through changes by transparency, correcting the poor performers by coaching them, and setting the standards in highly adhered to on-boarding and training standards.
All we have in common with anyone and everyone else is this skill called communication. It matters that we say it right and that the listener hears it right. With multi-generational and multi-cultural workforces these days, it is important you get it correct the first time. Communication is not a 50/50 proposition of you asking and accepting any response, it is 100% of you being accountable for getting the information/questions/request across, having it understood and then getting an agreement back of what is being communicated – verbally, be it face to face, on the phone, electronically or in writing. Effective communication is so much more than one person talking and telling, with no opportunity to reply back. Respectful conversation includes how you sound to others, the words you use, the accuracy of what you say, the intent to be positive, and the attention you give the other person. We need to say it with persuasion. To speak up and be heard.
WHY SHOULD YOU ATTEND?
In this presentation, you will develop a strategy for communication success that includes identifying someone’s preferred communication style so you can meet them where they are communicating from, see all the tools you have available to communicate more effectively, adapt sound negotiating tactics that generate results, and learn what the signs of your strengths and weakness are.
AREA COVERED
- 7 Winning Characteristics in Communication
- How to improve communication?
- Problems in communication
- 3 words that wreck communication
- Good and bad habits in communication
- Understanding how we communicate
- Non-verbal communication
- Strong communication
- The art of ‘Question Power” and listening skills
- 8 Power approaches to communication
- Impact – Influencing and rapport
- How to A.S.K. for Clarity?
- Left Brain – Right Brain thinking
WHO WILL BENEFIT?
- Managers
- Directors
- HR management
- Coo
- CEO
- Executive Management
- Management Professionals
- communications specialists
- leadership
In this presentation, you will develop a strategy for communication success that includes identifying someone’s preferred communication style so you can meet them where they are communicating from, see all the tools you have available to communicate more effectively, adapt sound negotiating tactics that generate results, and learn what the signs of your strengths and weakness are.
- 7 Winning Characteristics in Communication
- How to improve communication?
- Problems in communication
- 3 words that wreck communication
- Good and bad habits in communication
- Understanding how we communicate
- Non-verbal communication
- Strong communication
- The art of ‘Question Power” and listening skills
- 8 Power approaches to communication
- Impact – Influencing and rapport
- How to A.S.K. for Clarity?
- Left Brain – Right Brain thinking
- Managers
- Directors
- HR management
- Coo
- CEO
- Executive Management
- Management Professionals
- communications specialists
- leadership
